Clear privacy rules for PH accounts
We keep only the data needed for sign-in, support, payment checks, and account review. Local help, no stored payment details.
Short checks. Clear purpose.
When a request needs extra verification, PH users may see local review steps. Average first reply is under 3 minutes during posted support hours.
Average first reply
Fastest payout window
Common cash-out option
Local payment route
What we review
Account data is used for sign-in, support, and tier checks.
Device logs
These help keep sessions stable and spot misuse patterns.
Payment checks
Only the data needed for the request is reviewed.
Stored card details
We do not keep card details on our side after processing.
Local payment methods
GCash
Common for deposits and verified withdrawals.
Maya
Used by many PH account holders.
Online Banking
Bank transfer checks follow the same review rules.
GrabPay
Listed where available for supported accounts.
How your data is handled
| Data type | Why it is used | Retention note |
|---|---|---|
| Account info | Sign-in, support, and review checks | Kept only while needed for service and records |
| Device logs | Session stability and misuse detection | Reviewed for security and troubleshooting |
| Payment request data | Processing deposits and withdrawals | No stored payment details on our side |
“Clear process.”
The review steps were short, and my withdrawal was handled without repeated checks.
“Good local support.”
I got a reply fast, and the payment route matched what was shown in the account area.
“Easy to verify.”
The policy is simple to follow, with no hidden storage of card details.
FAQ
What data do you keep?
Only the information needed for sign-in, support, payment checks, and account review.
Do you store payment details?
No. Card details are not stored on our side after a payment is processed.
How fast is support?
Average first reply is under 3 minutes during posted support hours for PH users.